Monday, July 23, 2007
Is a pole dancing Mum in addiction patches the most lucrative way to sell Nando’s?
 
In a world where media dollars are now saturated with non-smoking messages, and nicotine patches are as competitive as Coke and Pepsi, where do Peri-Peri cravings fit in?
 
Are Nando’s patches being used as a metaphor to help us give up their menu?
 
One could not be blamed for already feeling confused about the message.

In this world where we apparently lack such self-control, that food advertising in children’s viewing time is to banished,  it doesn't seem unlikely.

Though it is slighly odd that a Fast Food chain is advocating that you need patches plastered to your butt, until you can give up your cravings.

Are Marketers now so desperate to achieve cut-through and create ‘buzz’ that they are being convinced that any news is good news?

Well if negative PR and outrage is seen as a positive side effect of a TV campaign, perhaps Nando’s are doing a great job.
 
Even members of the advertising industry are eschewing such attempts to be "creative." An industry magazine article named, "Pick or Pan" chose to express their feelings under the heading of Pan: " …we were left in a state resembling cold turkey after watching this… at best this is confusing…why do her family all look so pleased with themselves when the matriarch of the family is behaving like she needs institutional care?"
 
The Women’s Forum of Australia is planning to appeal to MPs to overhaul the Advertising Standards Board of Australia.
 
Women's Forum Australia will launch a campaign to have the Advertising Standards Board overhauled on the grounds that its decisions do not reflect wider community standards, particularly on the exploitation of women.

The Australian Standards Board does not see the ad in the same way.
 
Joining the ranks of other "most complained" about ads include the Mentos Nipple ad, where a man’s nipples begin growing as he chews on gum.
 
The ad for Mentos Ice Chewing Gum attracted more than 220 complaints from members of the public, largely about the man’s erect and elongated nipples. It showed various scenes in which he uses his nipples to catch a Frisbee, to hang his sunglasses on, to turn discs on a DJ’s turntable, and to press a button in a lift.

The Advertising Standards Board dismissed the complaints against the ad at its meeting in October 2006, deciding that it did not contain "inappropriate sexual, nude or discriminating" material.

Despite this material being present in the Nando’s "nude, female Pole Dancer" ad, it apparently is not seen as inappropriate.
 
Perhaps not inappropriate for a sophisticated art house cinema audience, who would appreciate the witty sub plot and post-modern social commentary that underlies this mock-advertising genre, with a double pike and twist.

Perhaps middle suburban Australia doesn’t share the same sensibilities. Nor should an advertiser expect them to.

There is a line between ‘pushing the boundaries’ and outright offending or insulting a valid segment of the population. Even if they are not your ‘core audience’.
 
The deliberately over-the-top Sam Keckovich ‘Lamb’ campaign deliberately poked fun at vegetarians, amongst others.

Meat-eaters thought it was funny, and done in a lighthearted, fun way.

Moreover, the Client could be sure that vilifying this particular audience wouldn’t cost them a single lamb chop in sales.

So where do you draw the line with satire or fantasy?

Recently, the Advertising Standards Board made a decision to pull an ad in which a girl is taken by aliens, in the context of a fantasyland, to receive a Happy Meal. They rightly responded to the hundreds of complaints concerned parents made about "stranger-danger".
 
Therefore, the board does have a standard.
 
Nevertheless, not about pole-dancing women?
 
Effective advertising gets noticed for the right reasons. It creates impact that is not alienating to half the population.
 
Effective advertising does not need to resort to Dodo style sex-timonials to appeal to the most base intellect, or lowest common denominator. The one below the belt.
 
Advertising that truly works in the long term leaves the world a better place, genuinely makes humanity a kind gesture, and endears your brand in the hearts of consumers.
 
It is an unfortunate fact that within Ad Agency walls, in the creative departments, 78% of the workforce is male, and 94% of the bosses of creative departments are men.
 
A mere 6% of women get to decide what work gets presented to the Marketiers/Clients, and what work should be banished to the "not right" pile.
 
Perhaps if there were a greater representation of women at the top being asked to contribute to the creative consciousness (and conscience) of advertising, then less pole dancing and erect nipples, and more self-esteem for little girls, would be visible on the advertising landscape.

Sunday, July 22, 2007 10:10:44 PM (GMT Daylight Time, UTC+01:00)  #    Disclaimer  |  Comments [0]  |  Trackback
 Thursday, July 12, 2007
The first thing to spring to mind for most people when thinking of women travellers, might be a Pram, crying baby and noisy kids in tow.

However, women now account for around 43% of all business travellers.

So what? Men have been travelling for business since before Australia was even discovered. In fact, that’s how Australia was discovered.

Men and women are very different and finally the more progressive thinkers in the travel industry are beginning to recognise this.

But are our hotels and airlines really making use of this information correctly?

Or like many industries that misunderstand the nature of marketing to women, are they simply slapping on a tint of pink and making the room smell nice?

Forget the business traveller for a moment, and let’s look at the wider travelling market.

Research has finally emerged on the behaviour potential travellers enact, before even a single toothbrush has been packed.

Surprise, surprise, we find that female parties play a dominant role in the whole ‘holiday’ process, particularly at the initiation stage.

Women are usually the first to bring up the idea of a holiday, and collect information on potential destinations, activities and accommodation; 45% in fact, as opposed to 21% male and 22% a joint effort.

Women also tend to visit travel agents for information, along with searching the Internet and asking the opinion/recommendation of friends and family.

Again, it is the female party who is most likely to then make the booking and choose the travel agent or other method to do so.

If all this information searching and decision-making is predominantly down to the female, this makes her an important consumer to travel agents and services.

So what is being done to target her?

Good question.

Some hotels and airlines are beginning to get the picture, by offering exclusive female services.

A great insight from Tony Davis, CEO of Tiger Airways, identifies that operating a low-cost airline is more like being in retail, than running a
transport business.

Take notice Australia.

American Airlines have set up a new website, solely aimed at their female passengers, claiming to be, ‘the airline industry’s first web page dedicated to women who travel’.

For the most part, they have got it right.

Information on travel destinations and package deals, extra safety for the children and expert tips on how to stay healthy while you travel, are useful when decision-making.

But then they got a bit carried away by throwing in celebrity magazines, ‘Girlfriend getaways’ and flooding the website and awkward smiling women.

At least they are trying, and estimate they can boost revenue by as much as $94million annually if they manage to increase the number of women passengers by just 2%.

Hamilton Crowne Plaza in Washington, America, is also having a crack, turning its 11th floor into a woman-only zone on weekdays, to target female business travellers.

Although praised for their added security created by this move, and the introduction of elevator passes to access the floor, they too have been swept up in all things girly, turning rooms into potpourried, Danielle Steel infested nightmares.

Considering all the effort that women take into searching out hotel and flight options, perhaps the focus of targeting female travellers should be on the communication before they book.

Women are extremely loyal customers as long as they are satisfied with the product or service being offered.

Girly frills and cheap celebrity gossip may attract a small percentage of female travellers, but if airlines and hotels want a share of the regular female travellers passing by their doors every day, they need to speak to them in a language they understand.  

New airline to Australia, Tiger Airways created interest and potential loyal business before launching, by telling people, "sign up to our website and tell us which routes you’d like us to fly".

Women appreciate being asked for their opinion, and therefore are likely to remember and search out Tiger Airways when their service commences.

And although this is another airline set to challenge the price of domestic and international flying to and from Australia, they have already taken the emphasis off low fare prices and back into service.

Low fares are for men, who find a cheap deal and then book with little further investigation.

Low fares for women are a category expectation, or added bonus. The first specific criteria on their shopping list is convenience of flight time, additional services available and being treated like a valued customer.

This is an opportunity for a new airline to take the lead in Australia and potentially secure a valued relationship with all the female business and holiday travellers out there.

Take the time to properly investigate the influences of the female traveller and forget the superficial pandering of all things pink and the market is theirs for the taking.

Maybe the newest member of the pack, Tiger Airways will take this opportunity and set a new standard in Australia for marketing to women and the general flying public.

Wednesday, July 11, 2007 8:25:57 PM (GMT Daylight Time, UTC+01:00)  #    Disclaimer  |  Comments [0]  |  Trackback