The way you looked at her when you kissed her goodbye.
The way her best friend was dressed up more than usual when they went for a casual coffee.
A minor haircut or a color change.
The way her mother signed off an email.
Women are wired to tune in into subtle changes and nuance. It’s what helps them nurture their offspring and tend to babes that can’t yet communicate. It’s an instinct that has been developedin the DNA of the female race.
It’s scientifically proven that women have different brain structures and functionality to men. Malesand females produce different hormones, have different ways of interpreting communication and therefore respond differently to different cues.
Maybe this accounts for why women tend to do the lioness-share of the housework?
Could it be because the look and state of their environment has a greater impact on a woman’s feelings?
The way you store looks, smells, and feels, overlays all her rational thought processes such as value for money and product benefits.
The appearance may be the key in swaying her one way or another in selling your product or service.
Right down to the stitching on the lapel of the Sales Assistant’s outfit, the way your windows are dressed, the shelves stacked, the imagery in store.
It all matters.
The way women feel in your store is very dependent upon how your environment looks. If your environmentlooks like it matters to you and provides "serving suggestions", stimulation and a source of inspirationthe chances of converting her to purchasing are great. This feeling you have created of harmony, tended and cared for, shows her that she matters.
And so your brand will matter to her.
Think of it like she is coming home from a trip away (from your brand). If the house is messy and not"house-proud" she interprets that you don’t care about her feelings. Or worse still, that you are more interested in yourselves than her.
If the house is preened, clean and welcoming – then she feels valued, nurtured and loved.
Form becomes as important as function in the decision-making and buying process.
Take Apple as great example in creating an aesthetic that pleases women.
The accessories that were designed to "dress up" the iPOD with were a great example of embracing femaleaesthetic values. This iconic music carrier is all about making life cleaner, simpler, more compact and manageable.
You’ve just won over every woman.
In virtually every high-end fashion shoot the stylist will choose a sleek lined, rounded corner, complementary colored Apple to adorn the shot over the dull grey or black boxed PC.
In the movie "You’ve got Mail" the lovely heroine Meg Ryan used a Mac, whereas the dominating and greedy Tom Hanks used a PC.
It would seem that women are from Apple and men are from IBM.
It is no surprise that most marketing decisions are based on rational, product feature and benefits kind of thinking. In a world of parity and sameness, it is most commonly the place to look for competitive advantage. These pressures can lead to aesthetics being overlooked or underplayed.
Yet this appeal can turn or burn your female customer. The Marketer that tunes their radar to the world of appearancewill gain a competitive edge. In a world where women do notice everything, and look for meaning in the detail, it isimperative to take notice.
You might be the cheapest in town – but there’s no need to look cheap.
A discount warehouse will earn its reputation through the female community because it is genuinely cheaper and priced to please. It doesn’t have to live in an environment of ugliness to win the loyalty of her purse.
Sydney Real Estate Agents have recently noticed that putting a luxury European car in the driveway or garage of ahouse for sale can increase a sale price by around 10%. This ads to the old classics of baking bread, brewing coffee for inspections, and renovating just the bathroom and kitchen to increase appeal.
All of these are aesthetics targeted at the real family decision maker – the women.
Ask yourself how you can improve your aesthetics, improve your appeal to women and you will without doubt, improve your bottom line.
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Disclaimer The opinions expressed herein are my own personal opinions and do not represent my employer's view in anyway.
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